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Telematics

Telematics devices are modems installed in vehicles that continuously transmit GPS position, engine diagnostics, and sensor data to a telematics provider's cloud platform. Mative Cloud Fleet Management connects to these providers to ingest that data in real time.

Device Discovery​

After saving a telematics integration, discover the devices registered on that provider account:

  1. Open the telematics record
  2. Click the Devices tab
  3. Click Discover Devices — the system fetches all registered hardware
  4. Link each discovered device to the corresponding vehicle in your fleet

Data Flow​

Once connected, data flows continuously from the provider to Mative Cloud Fleet Management:

Mative Synapsis IoT
│
│ Webhook or API polling
▼
Mative Cloud Fleet Management — Ingest API
│
├─► Position record (GPS coordinates → live map update)
├─► DeviceEvent (OBD-II reading, sensor value, alert)
└─► Notification (maintenance alert, threshold breach)

Data Sync Frequencies​

ScenarioUpdate Interval
Urban delivery (high-frequency)Every 5–30 seconds
Highway transport (standard)Every 60 seconds
Parked mode (stationary vehicle)Every 5–10 minutes

Sync frequency is determined by the telematics provider configuration and the vehicle's movement state.

OBD-II Data​

Telematics devices connected via the OBD-II port can provide:

  • Engine RPM
  • Fuel level
  • Engine hours
  • Coolant temperature
  • Diagnostic trouble codes (DTCs)
  • Battery voltage
  • Odometer reading

OBD-II data is stored as DeviceEvent records and can trigger automatic Issues when fault codes are detected.

Alerts​

Configure alert rules to automatically create Issues or send notifications when:

  • Vehicle exceeds a speed threshold
  • Engine fault code is detected
  • Battery voltage drops below a threshold
  • Device goes offline for more than the expected interval